Product & Shipping Information

Product Finish Information/Disclaimer


1. limón hereby disclaims any guarantees of exactness as to the finish and appearance of the finished Product with the sample displayed in the photographs on the website.

2. Wood, like all natural materials, has inherent characteristics with respect to colour, grain pattern, etc. Due to changes in the environment, over which limón has no control over; there may be slight variations in the characteristics/appearance of each piece of wood. 

3. The Products undergo the process of wood polishing in the final stage of its making, whereby there may be slight variations in the finished Product(s) with regards to dimension, tone, colour, grain, etc. as compared to the sample displayed on limón’s website. 

4. The Products displayed on the website are original works crafted by limón and their availability is subject to availability of the materials used for crafting the Products. 

5. The materials used, may not exactly resemble the digital image as displayed on the website due to colour limitations and variations in the digital format. 

6. Cotton Canvas is durable, strong and natural but requires special care to avoid fading or shrinkage. Fabric care includes, spot treatment with cold water (do not rub); dry cleaning; hand wash with cold water (maximum temperature 30°C); do not tumble dry; dry in the shade to avoid fading.




Delivery & Shipping Information


Delivery Time

5-7 working days for products that are ready.
6-8 weeks for products that are Made to Order.
10-15 working days for non – furniture products that are Made to Order.


Shipping Policy

Domestic Shipping: Shipping charges applicable at actual.
International Shipping: Orders are shipped on a DDU (Delivery Duty Unpaid) basis. Custom Duties may apply.




Cancellation and Return Policy




We have a strict, No Cancellation and Refund Policy, on all furniture.
Our furniture is customised specially for you, based on your specifications and therefore, cannot be cancelled, returned or changed at any time. Furthermore, we request you to personally be present during delivery, to ensure that the furniture received, is in order.



Non – Furniture items


Cancellation Policy

Ready-made items under ₹5,000 may be cancelled as per the following conditions.

  1. Cancellation is done within 2 days of order placement.
  2. A fee of ₹750 will be levied to cover, but not limited to, payment gateway charges.
  3. The balance will be refunded in to your account within 15 days.

Made-to-order items cannot be cancelled, changed or refunded.


Return Policy

If the product received by you has been damaged in transit or you have been sent a product you did not order or are missing a piece, we offer a replacement, subject to availability, or refund as per the following conditions.

  1. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s damaged, washed or altered in any way.
  2. Returns are accepted within 10 days of receipt.

Should you have any questions, please email us at so we can assist you further.